Total Quality: An Executive's Guide for the 1990's (Irwin/Apics Series in Production Management)

Type

Book

Authors

Ernest C. Huge

ISBN 10

1556231881

ISBN 13

9781556231889

Tags

Quality Control, Total Quality Management

Description

This ground-breaking book explains not only what you must know, but what you must do to implement the new quality model for success in the 1990s. A valuable hands-on reference with contributions from 15 members of Ernst & Young's Quality Improvement Consulting Group, Total Quality shows how to develop leadership commitment, orchestrate change on every level, measure and reward performances, and more. - from Amzon

Number of Copies