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Service
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Page 2 of 6
Title
Authors/Editors
Publisher
Type
Copies
Connecting with Customers: How to Sell, Service, and Market the Travel Product
Edition
:
1
Year
:
2002
ISBN
:
0130933902
ISBN 13
:
9780130933904
Call No
:
G155.A1M2629
2003
Marc Mancini
Prentice Hall
Books
3
Technology Strategies for the Hospitality Industry
Year
:
2004
ISBN
:
0130305049
ISBN 13
:
9780130305046
Call No
:
TX911.3E4N98
2004
Peter Nyheim
Francis M. McFadden
Daniel Connolly
Pearson
Books
2
Hospitality Financial Managment
Year
:
2004
ISBN
:
0130482870
ISBN 13
:
9780130482877
Call No
:
TX911.3.F5D35
2004
Robert E. Chatfield
Michael C. Dalbor
Pearson
Books
2
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers
Year
:
2005
ISBN
:
0875848672
ISBN 13
:
9780875848679
Call No
:
HF5415.5.R393
2004
Jeffrey F. Rayport
Bernard J. Jaworski
Harvard Business Review Press
Books
1
Behavioural Studies in Hospitality Management (Tourism and Hospitality Management)
Year
:
1995
ISBN
:
0412608502
ISBN 13
:
9780412608506
Call No
:
TX911.3.M27C37
1995
Rita Carmouche
Nancy Kelly
Cengage Learning EMEA
Books
1
Managing for Quality in the Hospitality Industry
Edition
:
1
Year
:
2005
ISBN
:
0130945897
ISBN 13
:
9780130945891
Call No
:
HD62.15.K556
2006
John H. King Jr.
Ronald F. Cichy Ph.D. NCE CHA
Pearson
Books
1
Marketing for Hospitality and Tourism (2nd Edition)
Edition
:
2 Sub
Year
:
1998
ISBN
:
0130807958
ISBN 13
:
9780130807953
Call No
:
TX911.3.M3K68
1998
Philip Kotler
Prentice Hall
Books
2
Introduction to Hospitality Management (2nd Edition)
Edition
:
2
Year
:
2006
ISBN
:
0132369206
ISBN 13
:
9780132369206
Call No
:
TX911.3M27W3515
2006
John R. Walker
Prentice Hall
Books
1
Hospitality Management Accounting
Edition
:
6th
Year
:
1997
ISBN
:
0442023820
ISBN 13
:
9780442023829
Call No
:
HF5686.H75C53
1997
Michael M. Coltman
Van Nostrand Reinhold
Books
1
Exploring Quantity Food Production and Service through Problems (2nd Edition)
Edition
:
2
Year
:
2000
ISBN
:
013083534X
ISBN 13
:
9780130835345
Call No
:
TX911.5.L54
2000
Elizabeth McKinney Lieux
Patricia Kelly Luoto
Pearson
Books
1
1
2
3
4
5
6