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Service
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Page 3 of 6
Title
Authors/Editors
Publisher
Type
Copies
Foodservice Organizations: A Managerial and Systems Approach (6th Edition)
Edition
:
6
Year
:
2006
ISBN
:
0131936328
ISBN 13
:
9780131936324
Call No
:
TX911.3.M27569
2006
Mary B. Gregoire
Marian C. Spears
Prentice Hall
Books
1
Connecting with Customers: How to Sell, Service, and Market the Travel Product
Edition
:
1
Year
:
2002
ISBN
:
0130933902
ISBN 13
:
9780130933904
Call No
:
G155.A1M2629
2003
Marc Mancini
Prentice Hall
Books
3
Hospitality Financial Managment
Year
:
2004
ISBN
:
0130482870
ISBN 13
:
9780130482877
Call No
:
TX911.3.F5D35
2004
Robert E. Chatfield
Michael C. Dalbor
Pearson
Books
2
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers
Year
:
2005
ISBN
:
0875848672
ISBN 13
:
9780875848679
Call No
:
HF5415.5.R393
2004
Jeffrey F. Rayport
Bernard J. Jaworski
Harvard Business Review Press
Books
1
The Management of Maintenance and Engineering Systems in the Hospitality Industry (Wiley Service Management Series)
Edition
:
3
Year
:
1991
ISBN
:
0471542229
ISBN 13
:
9780471542223
Call No
:
TX98.B575
1992
Frank D. Borsenik
Alan T. Stutts
Wiley
Books
2
Managing for Quality in the Hospitality Industry
Edition
:
1
Year
:
2005
ISBN
:
0130945897
ISBN 13
:
9780130945891
Call No
:
HD62.15.K556
2006
John H. King Jr.
Ronald F. Cichy Ph.D. NCE CHA
Pearson
Books
1
Introduction to Hospitality Management (2nd Edition)
Edition
:
2
Year
:
2006
ISBN
:
0132369206
ISBN 13
:
9780132369206
Call No
:
TX911.3M27W3515
2006
John R. Walker
Prentice Hall
Books
1
Hospitality Management Accounting
Edition
:
6th
Year
:
1997
ISBN
:
0442023820
ISBN 13
:
9780442023829
Call No
:
HF5686.H75C53
1997
Michael M. Coltman
Van Nostrand Reinhold
Books
1
Hospitality 2010: The Future of Hospitality and Travel
Year
:
2005
ISBN
:
0131475797
ISBN 13
:
9780131475793
Call No
:
TX911.C42
2006
Marvin J. Cetron
Fredrick J. DeMicco
Owen Davies
Prentice Hall
Books
2
amazon.com - Get Big Fast : Inside the Revolutionary Business Model That Changed the World
Edition
:
1st
Year
:
2000
ISBN
:
0066620414
ISBN 13
:
9780066620411
Call No
:
ZA73.A485564
Robert Spector
Harperbusiness
Books
1
1
2
3
4
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