Western Hospitality Institute
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Service
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Page 4 of 6
Title
Authors/Editors
Publisher
Type
Copies
Introduction to the Hospitality Industry (Wiley Service Management Series)
Edition
:
2
Year
:
1992
ISBN
:
0471530549
ISBN 13
:
9780471530541
Call No
:
TX911.962
1992
Tom Powers
Wiley
Books
1
Management of Food And Beverage Operations
Edition
:
4
Year
:
2005
ISBN
:
0866122680
ISBN 13
:
9780866122689
Call No
:
TX911.3.M27N55
2005
Jack D. Ninemeier
Educational Inst of the Amer Hotel
Books
1
Managing for Quality in the Hospitality Industry
Edition
:
1
Year
:
2005
ISBN
:
0130945897
ISBN 13
:
9780130945891
Call No
:
HD62.15.K556
2006
John H. King Jr.
Ronald F. Cichy Ph.D. NCE CHA
Pearson
Books
1
Managing the Guest Experience in Hospitality
Edition
:
1
Year
:
1999
ISBN
:
0766814157
ISBN 13
:
9780766814158
Call No
:
TX911.3C8F67
1999
Robert Ford
Cherrill P. Heaton
Delmar Cengage Learning
Books
1
Managing the Lodging Operation
Year
:
2005
ISBN
:
0131129937
ISBN 13
:
9780131129931
Call No
:
TX911.3M27M539
2005
Robert Christie Mill
Pearson
Books
1
Marketing for Hospitality and Tourism
Edition
:
4th
Year
:
2005
ISBN
:
0131193783
ISBN 13
:
9780131193789
Call No
:
TX911.3.NK68
2005
James C. Makens
Prentice Hall
Books
1
Marketing for Hospitality and Tourism (2nd Edition)
Edition
:
2 Sub
Year
:
1998
ISBN
:
0130807958
ISBN 13
:
9780130807953
Call No
:
TX911.3.M3K68
1998
Philip Kotler
Prentice Hall
Books
2
Marketing Leadership in Hospitality and Tourism: Strategies and Tactics for Competitive Advantage (4th Edition)
Edition
:
4
Year
:
2006
ISBN
:
0131182404
ISBN 13
:
9780131182400
Call No
:
TX911.3.M3L49
2007
Stowe Shoemaker
Robert C. Lewis
Peter C. Yesawich
Prentice Hall
Books
1
Marketing Tourism Destinations: A Strategic Planning Approach
Edition
:
1
Year
:
1992
ISBN
:
0471540676
ISBN 13
:
9780471540670
Call No
:
G155.A1H4
1991
Ernie Heath
Geoffrey Wall
Wiley
Books
1
Quality Service: What Every Hospitality Manager Needs to Know
Edition
:
1
Year
:
2001
ISBN
:
0130930180
ISBN 13
:
9780130930187
Call No
:
TX911.M373
2002
William B. Martin Ph.D.
Pearson
Books
2
1
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5
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