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Service
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Page 4 of 6
Title
Authors/Editors
Publisher
Type
Copies
Hospitality Marketing Management, Student Workbook
Edition
:
3
Year
:
2001
ISBN
:
0471413097
ISBN 13
:
9780471413097
Call No
:
TX911.3.M3R4432
2001
Robert D. Reid
David C. Bojanic
Wiley
Books
1
Marketing Leadership in Hospitality and Tourism: Strategies and Tactics for Competitive Advantage (4th Edition)
Edition
:
4
Year
:
2006
ISBN
:
0131182404
ISBN 13
:
9780131182400
Call No
:
TX911.3.M3L49
2007
Stowe Shoemaker
Robert C. Lewis
Peter C. Yesawich
Prentice Hall
Books
1
Hospitality Management Accounting, Student Workbook
Edition
:
7
Year
:
2001
ISBN
:
0471400319
ISBN 13
:
9780471400318
Call No
:
HF5686.H75C53
2001
Michael M. Coltman
Martin G. Jagels
Wiley
Books
1
Hospitality Management Accounting Student Workbook
Edition
:
6th
Year
:
1997
ISBN
:
0442025793
ISBN 13
:
9780442025793
Call No
:
HF5686.H75C53
1998
Michael M. Coltman
Van Nostrand Reinhold
Books
1
Book-keeping in the hotel and catering industry: 4th edition
Edition
:
4th
Year
:
1990
ISBN
:
0700202811
ISBN 13
:
9780700202812
Call No
:
HF5686.H75
1982
Richard. Kotas
Springer
Books
1
Services Marketing (3rd Edition)
Edition
:
3
Year
:
2002
ISBN
:
0072471425
ISBN 13
:
9780072471427
Call No
:
HD9980.5.Z45
2003
Valarie A. Zeithaml
Mary Jo Bitner
McGraw-Hill/Irwin
Books
1
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers
Year
:
2005
ISBN
:
0875848672
ISBN 13
:
9780875848679
Call No
:
HF5415.5.R393
2004
Jeffrey F. Rayport
Bernard J. Jaworski
Harvard Business Review Press
Books
1
Hospitality Management Accounting
Edition
:
6th
Year
:
1997
ISBN
:
0442023820
ISBN 13
:
9780442023829
Call No
:
HF5686.H75C53
1997
Michael M. Coltman
Van Nostrand Reinhold
Books
1
Front Office Operations and Auditing Workbook (2nd Edition)
Edition
:
2
Year
:
2000
ISBN
:
0130324930
ISBN 13
:
9780130324931
Call No
:
HF5686.H75M67
2001
Patrick J. Moreo
Gail Sammons
Jeff Beck
Pearson
Books
1
Travel Perspectives: A Guide to Becoming a Travel Agent
Edition
:
2nd
Year
:
1995
ISBN
:
0827365330
ISBN 13
:
9780827365339
Call No
:
G154.T63
1996
Ginger Todd
Susan Rice
Delmar Pub
Books
6
1
2
3
4
5
6