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Publisher: Harvard Business School Press [ All ]

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  Title Copies
The Experience Economy: Work Is Theater & Every Business a Stage 
Edition: 1st 
Year: 1999 
ISBN: 0875848192 
ISBN 13: 9780875848198 
 3 
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value 
Year: 1996 
ISBN: 0875844480 
ISBN 13: 9780875844480 
 2