The Concierge: Key to Hospitality

Type

Book

Authors

McDowell Bryson

Adele Ziminski

ISBN 10

0471528935

ISBN 13

9780471528937

Tags

Hospitality, Travel & Tourism, Management, Reference, General, Food, Lodging & Transportation

Description

Of all the staff members in the hotel and hospitality industry the concierge is the one who has the most personal contact with the guests. Written to teach the American student the intricacies of the concierge profession, it provides basic information, based on years of experience, of what the daily functions of the concierge are and how to perform them. - from Amzon

Number of Copies