Customer Service: Career Success through Customer Satisfaction (NetEffect Series) (2nd Edition)
Type
Book
Authors
ISBN 10
0130859591
ISBN 13
9780130859594
Category
OPEN SHELF
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Publication Year
2001
Publisher
Pages
223
Description
For undergraduate courses in Customer Service, Human Relations, and Supervision offered by Marketing or Business Administration Departments. This practical, real-world text presents the skills essential for success in customer service. It brings together a wealth of the best information from professional books and academic textbooks, and the authors broad consulting experience. - from Amzon
Number of Copies
2
