Librarika: Browse items tagged by "Customer Relations"

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	Title	Authors/Editors	Publisher	Type	Copies
	Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers Year: 2005 ISBN: 0875848672 ISBN 13: 9780875848679 Call No: HF5415.5.R393 2004	Jeffrey F. Rayport Bernard J. Jaworski	Harvard Business Review Press	Books	1
	Contact: Customer Service In The Hospitality And Tourism Industry Edition: 1 Year: 1993 ISBN: 0138089167 ISBN 13: 9780138089160 Call No: TX911.3.C8D38	Donald M. Davidoff	Pearson	Books	1
	Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know Edition: 1 Year: 1998 ISBN: 188516730X ISBN 13: 9781885167309 Call No: HF5415.525.G58 1998	Jeffery Gitomer	Bard Press	Books	1
	Customer Service: A Practical Approach (for ITT only) Edition: 1 Year: 1995 ISBN: 0134364600 ISBN 13: 9780134364605 Call No: HF5415.5H289 1996	Elaine K. Harris	Prentice Hall College Div	Books	1
	Customer Service: Career Success through Customer Satisfaction (NetEffect Series) (2nd Edition) Edition: 2nd Year: 2001 ISBN: 0130859591 ISBN 13: 9780130859594 Call No: KF320.L4G66 2001	Paul R. Timm	Prentice Hall	Books	2
	Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) Year: 1991 ISBN: 0814477771 ISBN 13: 9780814477779 Call No: HF5415.5.A53 1991	Kristin Anderson Ron Zemke	AMACOM	Books	1
	Essentials of Services Marketing (The Dryden Press series in marketing.) Edition: Revised Year: 1997 ISBN: 0030152178 ISBN 13: 9780030152177 Call No: HD9980.5.H644 1997	K. Douglas Hoffman John E.G. Bateson John Bateson	Dryden Pr	Books	1
	Managing Knock Your Socks Off Service Year: 1992 ISBN: 0814477844 ISBN 13: 9780814477847 Call No: HF5415.5.B436 1992	Chip R. Bell Ron Zemke	AMACOM	Books	3
	Quality Service: What Every Hospitality Manager Needs to Know Edition: 1 Year: 2001 ISBN: 0130930180 ISBN 13: 9780130930187 Call No: TX911.M373 2002	William B. Martin Ph.D.	Pearson	Books	2
	Quick Service Restaurants, Franchising, and Multi-Unit Chain Management Year: 2002 ISBN: 0789017040 ISBN 13: 9780789017048 Call No: TX945.3.Q53X 2001	Francis A Kwansa H.G. Parsa	Routledge	Books	1

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