Western Hospitality Institute
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Tag:
Education & Reference
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Page 2 of 2
Title
Authors/Editors
Publisher
Type
Copies
Customer Service: Career Success through Customer Satisfaction (NetEffect Series) (2nd Edition)
Edition
:
2nd
Year
:
2001
ISBN
:
0130859591
ISBN 13
:
9780130859594
Call No
:
KF320.L4G66
2001
Paul R. Timm
Prentice Hall
Books
2
Introduction to Management in the Hospitality Industry (Wiley Service Management Series)
Edition
:
6
Year
:
1999
ISBN
:
0471252034
ISBN 13
:
9780471252030
Call No
:
TX911.3.M27P68
1999
Tom Powers
Clayton W. Barrows
Wiley
Books
1
1
2
