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	Title	Authors/Editors	Publisher	Type	Copies
	Services Marketing (3rd Edition) Edition: 3 Year: 2002 ISBN: 0072471425 ISBN 13: 9780072471427 Call No: HD9980.5.Z45 2003	Valarie A. Zeithaml Mary Jo Bitner	McGraw-Hill/Irwin	Books	1
	Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers Year: 2005 ISBN: 0875848672 ISBN 13: 9780875848679 Call No: HF5415.5.R393 2004	Jeffrey F. Rayport Bernard J. Jaworski	Harvard Business Review Press	Books	1
	Book-keeping in the hotel and catering industry: 4th edition Edition: 4th Year: 1990 ISBN: 0700202811 ISBN 13: 9780700202812 Call No: HF5686.H75 1982	Richard. Kotas	Springer	Books	1
	Hospitality Management Accounting Student Workbook Edition: 6th Year: 1997 ISBN: 0442025793 ISBN 13: 9780442025793 Call No: HF5686.H75C53 1998	Michael M. Coltman	Van Nostrand Reinhold	Books	1
	Hospitality Management Accounting Edition: 6th Year: 1997 ISBN: 0442023820 ISBN 13: 9780442023829 Call No: HF5686.H75C53 1997	Michael M. Coltman	Van Nostrand Reinhold	Books	1
	amazon.com - Get Big Fast : Inside the Revolutionary Business Model That Changed the World Edition: 1st Year: 2000 ISBN: 0066620414 ISBN 13: 9780066620411 Call No: ZA73.A485564	Robert Spector	Harperbusiness	Books	1
	The Role of the Hospitality Industry in the Lives of Individuals and Families Year: 1998 ISBN: 0789005247 ISBN 13: 9780789005243 Call No: TX911.2.R65 1998	Pamela R Cummings Francis A Kwansa Marvin B Sussman	Routledge	Books	1
	Foodservice Organizations: A Managerial and Systems Approach (6th Edition) Edition: 6 Year: 2006 ISBN: 0131936328 ISBN 13: 9780131936324 Call No: TX911.3.M27569 2006	Mary B. Gregoire Marian C. Spears	Prentice Hall	Books	1
	Marketing Leadership in Hospitality and Tourism: Strategies and Tactics for Competitive Advantage (4th Edition) Edition: 4 Year: 2006 ISBN: 0131182404 ISBN 13: 9780131182400 Call No: TX911.3.M3L49 2007	Stowe Shoemaker Robert C. Lewis Peter C. Yesawich	Prentice Hall	Books	1
	Hospitality 2010: The Future of Hospitality and Travel Year: 2005 ISBN: 0131475797 ISBN 13: 9780131475793 Call No: TX911.C42 2006	Marvin J. Cetron Fredrick J. DeMicco Owen Davies	Prentice Hall	Books	2

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