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Page 19 of 87

  Title Copies
The Customer-Driven Company: Moving from Talk to Action 
Year: 1991 
ISBN: 0201570904 
ISBN 13: 9780201570908 
 1 
The Critical Path to Corporate Renewal 
Edition: 1St Edition 
Year: 1990 
ISBN: 0875842399 
ISBN 13: 9780875842394 
Call No: HD58.8.B438
1990 
 1 
Reader's Digest North American Wildlife 
Year: 1982 
ISBN: 0895771020 
ISBN 13: 9780895771025 
Call No: QL151.R395 
 1 
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know 
Edition: 1 
Year: 1998 
ISBN: 188516730X 
ISBN 13: 9781885167309 
 1 
Toppling the Pyramids : Redefining the Way Companies Are Run 
Edition: 1st 
Year: 1994 
ISBN: 0812923413 
ISBN 13: 9780812923414 
Call No: HD38.R596
1994 
 1 
Organizational Development: Behavior Science Interventions for Organizational Improvement 
Edition: 3rd 
Year: 1984 
ISBN: 0136416306 
ISBN 13: 9780136416302 
Call No: HD58.8F76
1984 
 1 
Managing Foodservice Operations: A Systems Approach for Healthcare and Institutions 
Edition: 3 
Year: 1997 
ISBN: 0787233749 
ISBN 13: 9780787233747 
 2 
The New York Times Guide to Management (New York Times Guides) 
Edition: 1 
Year: 2000 
ISBN: 0324041578 
ISBN 13: 9780324041576 
Call No: HD31.M6184
2000 
 1 
The Dynamics of Taking Charge 
Edition: First Edition 
Year: 1987 
ISBN: 0875841376 
ISBN 13: 9780875841373 
Call No: HD38.G225
1987 
 1 
Changing Ways: A Practical Tool for Implementing Change Within Organizations 
Year: 1988 
ISBN: 0814459242 
ISBN 13: 9780814459249 
Call No: HD58.8.D34
1988 
 2 
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