Western Hospitality Institute
Create Library
Login
Home
Catalog
Search Catalog
Database A-Z
Top Collections
New Collections
My Account
Ask a Librarian?
Search
All
Audio/Visuals
Books
E-Books
E-Journals
Journals
News Clippings
Other
Publications
References
Software
Thesis
Default
Id
Title
Call No
ISBN
ISSN
ASIN
LCCN
DDC
OCLC
UPC
Author
Publisher
Category
Tags
Subject
Abstract
Description
Clear
Category:
OPEN SHELF
[
All
]
Page 17 of 87
Title
Authors/Editors
Publisher
Type
Copies
Winning Ways: Achieving Zero-Defect Service
Edition
:
1St Edition
Year
:
1990
ISBN
:
091529978X
ISBN 13
:
9780915299782
Call No
:
HF5415.5.H6313
1990
Jacques Horovitz
Productivity Pr
Books
1
Soaring with the Phoenix: Renewing the Vision, Reviving the Spirit, and Re-Creating the success of your company
Edition
:
English Language
Year
:
1999
ISBN
:
044652400X
ISBN 13
:
9780446524001
Call No
:
HD58.8.B454
1999
Jerre Stead
Belasco
Warner Books
Books
1
International Management Second Edition
Edition
:
2nd
Year
:
2002
ISBN
:
0618113339
ISBN 13
:
9780618113330
Call No
:
HD62.4.M595
2003
Dean B. McFarlin
Paul Sweeney McFarlin
Paul D. Sweeney
Houghton Mifflin Company
Books
1
Cooking With Michael Field
Edition
:
1st
Year
:
1982
ISBN
:
0030185017
ISBN 13
:
9780030185014
Call No
:
TX651.F53
1978
Michael Field
Henry Holt & Co
Books
1
Case Studies in Hospitality Management
Edition
:
Student
Year
:
1997
ISBN
:
0866121595
ISBN 13
:
9780866121590
Call No
:
TX911.C37
1997
Educational Inst of the Amer Hotel
Books
1
Hospitality Marketing Management, Student Workbook
Edition
:
3
Year
:
2001
ISBN
:
0471413097
ISBN 13
:
9780471413097
Call No
:
TX911.3.M3R4432
2001
Robert D. Reid
David C. Bojanic
Wiley
Books
1
Accounting for Hospitality Managers
Edition
:
4 Pck
Year
:
2001
ISBN
:
0866122281
ISBN 13
:
9780866122283
Call No
:
HF5686.H76C625
2001
Raymond Cote
Educational Inst of the Amer Hotel
Books
7
Customer Service: Career Success through Customer Satisfaction (NetEffect Series) (2nd Edition)
Edition
:
2nd
Year
:
2001
ISBN
:
0130859591
ISBN 13
:
9780130859594
Call No
:
KF320.L4G66
2001
Paul R. Timm
Prentice Hall
Books
2
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
Year
:
1996
ISBN
:
0875844480
ISBN 13
:
9780875844480
Call No
:
HF5415.5.R438
1996
Frederick F. Reichheld
Thomas Teal
Harvard Business School Press
Books
2
Reengineering the Corporation: A Manifesto for Business Revolution
Edition
:
1st
Year
:
1993
ISBN
:
0887306403
ISBN 13
:
9780887306402
Call No
:
HD58.8.H356
1993
Michael Hammer
James A. Champy
Harperbusiness
Books
2
13
14
15
16
17
18
19
20
21