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Page 21 of 87

  Title Copies
Deming management method 
Year: 1988 
ISBN: 0399550011 
ISBN 13: 9780399550010 
Principles of Food, Beverage and Labour Cost Controls for Hotels and Restaurants: Instructors' Manual to 4r. e 
Year: 1990 
ISBN: 0442234333 
ISBN 13: 9780442234331 
Call No: TX911.3.C65D57 
Introduction to Hospitality Management 
Edition: 1st 
Year: 2003 
ISBN: 0131112937 
ISBN 13: 9780131112933 
Nutrition: Concepts and Controversies (with InfoTrac) 
Edition: 9th 
Year: 2002 
ISBN: 0534577997 
ISBN 13: 9780534577995 
Call No: QP144.S5365
2003
 
Hope is Not a Method 
Edition: Reprint 
Year: 1997 
ISBN: 076790060X 
ISBN 13: 9780767900607 
Call No: HD31.5762
1997
 
Empowered Teams: Creating Self-Directed Work Groups That Improve Quality, Productivity, and Participation (Jossey Bass Business and Management Series) 
Edition: 1st 
Year: 1991 
ISBN: 1555423531 
ISBN 13: 9781555423537 
Call No: HD66.W45
1991
 
The Spirit to Serve: Marriott's Way 
Edition: 1st 
Year: 1997 
ISBN: 0887308783 
ISBN 13: 9780887308789 
Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) 
Year: 1991 
ISBN: 0814477771 
ISBN 13: 9780814477779 
Event Marketing: How to Successfully Promote Events, Festivals, Conventions, and Expositions 
Edition: 1 
Year: 2002 
ISBN: 047140179X 
ISBN 13: 9780471401797 
Call No: GT3405.H69
2002
 
The Customer Connection 
Edition: 1st 
Year: 2002 
ISBN: 1890805238 
ISBN 13: 9781890805234