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Service
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Page 1 of 6
Title
Authors/Editors
Publisher
Type
Copies
amazon.com - Get Big Fast : Inside the Revolutionary Business Model That Changed the World
Edition
:
1st
Year
:
2000
ISBN
:
0066620414
ISBN 13
:
9780066620411
Call No
:
ZA73.A485564
Robert Spector
Harperbusiness
Books
1
Behavioural Studies in Hospitality Management (Tourism and Hospitality Management)
Year
:
1995
ISBN
:
0412608502
ISBN 13
:
9780412608506
Call No
:
TX911.3.M27C37
1995
Rita Carmouche
Nancy Kelly
Cengage Learning EMEA
Books
1
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers
Year
:
2005
ISBN
:
0875848672
ISBN 13
:
9780875848679
Call No
:
HF5415.5.R393
2004
Jeffrey F. Rayport
Bernard J. Jaworski
Harvard Business Review Press
Books
1
Book-keeping in the hotel and catering industry: 4th edition
Edition
:
4th
Year
:
1990
ISBN
:
0700202811
ISBN 13
:
9780700202812
Call No
:
HF5686.H75
1982
Richard. Kotas
Springer
Books
1
Catering Management, 2nd Edition
Edition
:
2
Year
:
2000
ISBN
:
0471333271
ISBN 13
:
9780471333272
Call No
:
TX921.545
2000
Nancy Loman Scanlon
Wiley
Books
1
Conducting Tours
Edition
:
2
Year
:
1995
ISBN
:
0827374712
ISBN 13
:
9780827374713
Call No
:
G154.7.M36
1996
Marc Mancini
Cengage Learning
Books
5
Connecting with Customers: How to Sell, Service, and Market the Travel Product
Edition
:
1
Year
:
2002
ISBN
:
0130933902
ISBN 13
:
9780130933904
Call No
:
G155.A1M2629
2003
Marc Mancini
Prentice Hall
Books
3
Contact: Customer Service In The Hospitality And Tourism Industry
Edition
:
1
Year
:
1993
ISBN
:
0138089167
ISBN 13
:
9780138089160
Call No
:
TX911.3.C8D38
Donald M. Davidoff
Pearson
Books
1
Dining Room & Banquet Management, 3E
Edition
:
3
Year
:
2002
ISBN
:
0766826864
ISBN 13
:
9780766826861
Call No
:
TX911.3M27576
2002
Anthony J. Strianese
Pamela P. Strianese
Delmar Cengage Learning
Books
1
Discovering Hospitality and Tourism: The World's Greatest Industry (2nd Edition)
Edition
:
2
Year
:
2007
ISBN
:
0131591991
ISBN 13
:
9780131591998
Call No
:
TX911.3V62n56 2008
Jack D. Ninemeier
Joseph Perdue
Pearson
Books
1
1
2
3
4
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