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Tag: Service [ All ]

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  Title Copies
amazon.com - Get Big Fast : Inside the Revolutionary Business Model That Changed the World 
Edition: 1st 
Year: 2000 
ISBN: 0066620414 
ISBN 13: 9780066620411 
Call No: ZA73.A485564 
Behavioural Studies in Hospitality Management (Tourism and Hospitality Management) 
Year: 1995 
ISBN: 0412608502 
ISBN 13: 9780412608506 
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers 
Year: 2005 
ISBN: 0875848672 
ISBN 13: 9780875848679 
Book-keeping in the hotel and catering industry: 4th edition 
Edition: 4th 
Year: 1990 
ISBN: 0700202811 
ISBN 13: 9780700202812 
Call No: HF5686.H75
1982
 
Catering Management, 2nd Edition 
Edition: 2 
Year: 2000 
ISBN: 0471333271 
ISBN 13: 9780471333272 
Call No: TX921.545
2000
 
Conducting Tours 
Edition: 2 
Year: 1995 
ISBN: 0827374712 
ISBN 13: 9780827374713 
Call No: G154.7.M36
1996
 
Connecting with Customers: How to Sell, Service, and Market the Travel Product 
Edition: 1 
Year: 2002 
ISBN: 0130933902 
ISBN 13: 9780130933904 
Contact: Customer Service In The Hospitality And Tourism Industry 
Edition: 1 
Year: 1993 
ISBN: 0138089167 
ISBN 13: 9780138089160 
Call No: TX911.3.C8D38 
Dining Room & Banquet Management, 3E 
Edition: 3 
Year: 2002 
ISBN: 0766826864 
ISBN 13: 9780766826861 
Discovering Hospitality and Tourism: The World's Greatest Industry (2nd Edition) 
Edition: 2 
Year: 2007 
ISBN: 0131591991 
ISBN 13: 9780131591998